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Education IT Support & Management

Surf Tech IT Ltd believe that the manner in which current IT services is generally provided to the education sector is neither cost effective nor time efficient. The most common method in which support is provided to schools is by way of fixed weekly visits irrespective of need. We break down this support model to provide you with a service that is more effective, efficient and provides a better service and value to our customers.

Transparent

  • We believe it is essential for your school to know exactly what your support agreement provides. We fulfil this by providing a helpdesk that is accessible by you, that displays what is outstanding, pending & completed.

    We provide you with a monthly report of service requests and incidents that have been logged, with an overall response time and how this associated with your service level agreement.

Cost effective & flexible

  • A schools priority is to provide a high standard of teaching to their pupils, while making the most of any budget restrictions.

    We at Surf Tech IT are constantly evaluating our suppliers and our recommended brands to ensure that you are provided with solutions that are cost effective, easy to manage and provide longevity.

    We allow all associated schools to customise their support to what they need and provide a Education Cost Platform that allows you to foresee all potentials costs and provides flexibility.

Specialist staff, experts with licensing.

  • Surf Tech IT have taken the necessary training to become Microsoft Authorized Education Resellers, this ensures that we provide the correct licensing to you and your school.

    There are many options in regards to licensing, some options are one off payments for software that is usually a far larger cost over a 5 year period as software becomes outdated. The education sector is able to utilise OVS-ES licensing agreements, allowing you to use a subscription based pricing model that enables access to the latest software from year to year. As a general requirement when working in areas in close proximity to children, all staff are DBS checked.
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