Some conversations shared through Anthropic’s Claude AI chatbot were briefly discoverable through search engines, exposing personal and business information that users may not have expected to be publicly accessible.
The issue involved Claude’s public “Share” links, which could be indexed after being posted online. Exposed content reportedly included CVs, internal business documents and healthcare information.
Anthropic said the feature was working as intended, explaining: “These shareable links are not guessable or discoverable unless people choose to share them themselves.” Search indexing has since been blocked, although some content has already been archived elsewhere.
Businesses should treat AI share links like any other public document. Staff should avoid sharing confidential information through public AI links, review privacy settings carefully, and ensure sensitive conversations remain private.
