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Need help with your Managed IT Services?

Our team are available Mon – Fri: 7:30am-5:30pm

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Stourport: 01299 848311 Hereford: 01432 663026

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Why Choose Us

IT outsourcing is a big decision. You’re selecting a long-term partner to depend on. Sometimes in high-pressure situations that risk the performance of your business.

You have plenty of choice too. False promises from us (or anyone else) are worthless. So, we’ll stick to the facts and let our clients do much of the talking.

Like Nicholas Daffern from Rapid Retail

Matthew and his team at Surf Tech IT provide an excellent service for our IT support and also our office phone support. Response times are very quick and any issues have been sorted same day often within the hour. Highly recommended.

Time and again, we’re here for our clients when it matters:

  • They say we’ve saved them wasted time muddling through
  • They say we’ve been on hand to ‘save the day’
  • They say we’ve taken the pressure away from them

Transparent outsourced IT support

After 18 years in the IT industry, Surf Tech IT founder, Matthew Parsons, got fed up seeing businesses receive poor value from IT support. Being sold expensive systems they didn’t need. Signing up for services not appropriate for their business size.

Those wanting to move IT providers were almost held to ransom. Restrictions to administrator details and access to core areas would make this tricky.

He knew there had to be a better way that gave clients what they actually needed. Yet, an IT salesman once told him he’d never build a business this way.

He did.
Forming Surf Tech IT in 2014 was a leap of faith for Matthew. He’s not looked back.

Matthew’s father-in-law becoming the first Surf Tech IT customer, countless clients soon followed and the business quickly grew.

Since then, Surf Tech IT has grown every year – as has the team behind it. Quite simply, it delivers fit for purpose outsourced IT support to businesses in Worcestershire, the West Midlands and beyond.

The ethos of Surf Tech IT follows Matthew’s personal values. And always will.

  • We won’t sell you things you don’t need
  • We’ll ensure you’re clear on every situation
  • We’ll support you quickly and honestly – always

Watch our case studies here

And if you want to stop outsourcing your IT to us (only two clients ever have) we’ll make it a breeze. No ransom, no contract wrangle, and access to everything you need from day one in a simple document.

Why we’re a safe bet

You have to trust we’ll keep your data safe and system secure. So, we’ve done everything to make that possible.

ISO 27001 Information Security Management Certification

It’s a long title. It’s also a big deal.

The ISO certification demonstrates we have a systematic and robust approach to manage your sensitive information. In short, we keep it secure. This approach includes our people and processes in addition to our technology.

Ask your current provider if they have this. Many don’t. And yet we’ve held ISO 27001 from the outset, paying for annual certification and audit to give you the reassurance you need.

When we say trust us, it’s not just words. It’s backed by a proven system.

Cyber Essentials Accredited

The threat of a cyberattack is very real – to us and to you. That’s why we joined this government-led scheme to become Cyber Essentials accredited.

In a nutshell it means Surf Tech IT is 80% less likely to suffer a cyberattack or data breach. This protects all of our clients too.

Nobody wants their reputation damaged by a cyberattack. Outsourcing your IT support to a more secure provider is a smart choice. And if you want your business to become Cyber Essentials accredited (a double whammy for your security) we’ll happily help you do this.

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5.0
Based on 41 reviews